
First: is anyone or anything inside?
If a child or pet is locked in the vehicle, call 911 first. That comes before anything else.
Get warm, stay safe
- Step inside a nearby store, gas station or a friend's car if you can.
- If you're on the roadside, stay well off the traffic lanes and keep your hazard awareness up — winter traffic can slide.
- Keep your phone warm in an inside pocket. Cold drains phone batteries fast.
If the engine is running
Leave it running if it's safely parked — but check that snow isn't packed around the tailpipe. A blocked exhaust can push carbon monoxide back toward the vehicle.
Don't break a window
A broken window in a Duluth winter is cold, expensive and leaves your car open to the weather. A professional lockout tool can usually get you in without damaging the door, paint, weather stripping or lock.
Have this ready when you call
- Where you are (address, cross streets or mile marker)
- Year, make and model of the vehicle
- Whether the keys are visible inside, and whether the engine is running
With that, we can give you a price up front and an honest arrival time.
Need a hand? Northwoods comes to you anywhere in the greater Twin Ports area.
